Welcome to TurtleBay Solutions, PC's web site! We are a leading technology services provider offering services to the Carroll County, Maryland and Hanover, Pennsylvania areas.

HOW TO SWITCH HOSTS

The process of changing host providers is simple and can be accomplished with minimal hassle and downtime provided certain steps are followed in order. Clients changing hosting service are usually already frustrated and unsatisfied at some level with web hosting. It is our hope that this guide will serve as a road map to a hassle free and successful web hosting experience moving forward.

(1) Ensure that you have a full working copy of your website files, databases, etc... stored on your computer. Download or record any pertinent email address settings, passwords, log file data, statistic reports, etc. from your current host.
(2) Order your new TurtleBay Hosting web hosting service. Save and print your "Activation Email", and/or send this email to your web designer. (they'll know what to do with this information.)
(3) Using the details provided in the Activation E-mail; upload (using FTP) your website files to your new service with TurtleBay Hosting, install and configure any databases, scripts, etc. Setup your email accounts.
(4) Modify/Transfer your domain name to use TurtleBay Hosting's Name Servers:

ns1.turtlebayhosting.com
ns2.turtlebayhosting.com

In approximately 12-24 hours check your domain name to ensure it is now pointing to TurtleBay Hosting. This step permits us to host your site.
(5) Double-check the email settings in your email software to make sure your settings work with the new service. (your mail server entries should read something similar to "mail.yourdomain.com")
(6) Cancel service with your previous host provider. Make sure they remove your domain name from their DNS servers.
(7) Enjoy reliable, hassle free, supported hosting service with TurtleBay Hosting. If you ever have any questions please feel free to contact us anytime 24 hours a day.

* The process of modifying a domain name (commonly referred to as transferring) is the area most customers incur problems. Close attention to this step will insure a smooth transition.

TurtleBay Solutions provides custom computer programming services and software for individuals and businesses in southern Pennsylvania (PA) and Carroll County, Maryland (MD). Call us today at 410-549-4224 to see how we can help you.

Service Areas
Maryland - Carroll County including Eldersburg, Sykesville, Taneytown, Westminster, Hampstead, Union Bridge, and Mt. Airy
Pennsylvania - Hanover and surrounding areas